Player wellbeing
Bet365 Casino Australia Responsible Gambling
Responsible gambling means keeping play enjoyable, affordable and fully within your control. This page helps Australian players recognise when it is time to pause, set personal limits, take a break or access confidential support.
Pause before you play
Gambling should never be used to solve money worries, recover losses or cope with stress. Only play with money you can afford to lose, and stop immediately when play no longer feels enjoyable.
Responsible gambling tools for Australian players
Use the option that best matches what you need today. Choosing a limit or a break is a practical decision that helps you keep control of your account and your time.
Set a personal limit
Put a clear boundary around your activity before you start. A limit can help make your spending and playing time easier to manage.
Set a LimitUse a cooling-off period
A short break can create useful distance from gambling. Take time to reset, review your habits and return only when you feel comfortable doing so.
Start a BreakChoose self-exclusion
Self-exclusion is for players who want a stronger, longer-term barrier between themselves and gambling. It is an important option when a simple pause does not feel sufficient.
Request Self-ExclusionTalk to someone
Confidential support is available for players, partners, family and friends. Reaching out early can make it easier to take the next step.
View Support OptionsA simple path to regain control
You do not need to wait for a serious problem before using responsible gambling tools. Start with the smallest action that feels helpful and make the next decision with a clear head.
Four-step responsible play pathway
Use this sequence whenever gambling begins to feel harder to control than you expected.
Check in with your gambling habits
A responsible gambling check-in is not about judgement. It is a quick way to decide whether your current habits still fit your budget, routine and wellbeing.
Personal check-in areas
Consider each area before you continue playing. A lower score is a sign to pause and use a support tool.
Early actions can make a difference
Match the tool to the situation you are experiencing right now.
Choose the responsible gambling tool that suits your situation
| Tool | When it may help | What to do | Helpful reminder |
|---|---|---|---|
| Personal limit | You want to keep gambling within a clear, affordable boundary. | Open your responsible gambling settings and choose the limit that fits your personal budget. | Set limits when calm, not while trying to recover a loss. |
| Cooling-off period | You feel frustrated, distracted or tempted to play more than planned. | Take a temporary break from access and use the time to focus on another activity. | Make a plan for your time away before the break begins. |
| Self-exclusion | You want a longer-term restriction or find it difficult to stop gambling. | Request self-exclusion through your account tools or contact customer support for guidance. | Consider pairing exclusion with independent support. |
| Account history review | You are unsure how much time or money you have spent. | Review your recent account activity and compare it against your original budget. | Keep a simple personal spending record outside your gambling account. |
Keep gambling in balance
A balanced approach includes time away from screens, realistic spending boundaries and a willingness to stop when the experience is no longer enjoyable. The visual guide below can help you identify where extra support may be useful.
Responsible play balance guide
Use the four areas as prompts for an honest check-in. They are not a diagnosis or a score.
Support options for responsible gambling in Australia
Support is available whether you are concerned about your own gambling or someone else’s. You do not need to manage it alone, and confidential help can be a positive first step.
| Support route | Best for | How it can help |
|---|---|---|
| Gambling Help Online | Immediate confidential information, chat and phone support. | Provides support for people affected by gambling and can help identify practical next steps. |
| BetStop | Australian players seeking a national online gambling self-exclusion option. | Offers a central self-exclusion pathway for regulated online wagering services in Australia. |
| Trusted family member or friend | Players who need accountability or help with a difficult conversation. | Can help you stay connected to your plan and reduce the urge to gamble in isolation. |
| Financial counselling | Anyone worried about debt, bills or money pressure linked to gambling. | Can help with budgeting, debt support and practical money-management steps. |
Take the next responsible step today
Whether you choose a limit, a break, self-exclusion or a conversation with someone you trust, taking action now can help you protect your wellbeing. Gambling is for entertainment only and should never come before your finances, relationships, work or health.
Gambling Help Online offers free and confidential support across Australia, including a 24/7 helpline on 1800 858 858. For urgent personal safety concerns, contact local emergency services.
